Refunds & Returns
Returns
Returns are not necessary for refunds, and we will not accept returned product for food safety reasons.
Refunds (if applicable) & Money Back Guarantee
We'll refund first orders no questions asked! If you are unsatisfied with your first purchase for any reason, please reach out to hello@magicmind.co to initiate a refund.
For repeat orders experiencing shipping delays, damages, or the wrong products, reach out to hello@magicmind.co for a refund or replacement.
Subscribers who wish to cancel their subscription must do so before their credit card is charged, as the order will already be in progress at our warehouse. Cancellations received after the charge will not be eligible for refunds.
When refunds are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@magicmind.co.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.